Privacy policy

Who we are

Axenda Viva is a public board of local events in Galicia (axendaviva.com). Data controller: [RAZÓN SOCIAL, NIF, ENDEREZO — completar]. Contact: ola@axendaviva.com.

What data we process and why

Visitors: you don't need an account to search. We keep minimal technical data (visit counters per event, no third-party cookies) to measure usage.

Users with an account: email, name, language, saved events, follows and alert preferences. Legal basis: performance of the service you request.

Organisers: phone verified via WhatsApp and application data (NIF/NIE or CIF, name, registered company name). We use them only to verify identity and prevent abuse; the NIF/CIF is never published. Legal basis: legitimate interest in fraud prevention and performance of the service.

WhatsApp: if you write to us we keep your number and the conversation so we can reply (basis: the conversation you start). Only if you expressly accept (by replying YES, i.e. SI) do we use your interests to send you event alerts; you can withdraw consent at any time by writing STOP (BAIXA).

Retention

Messages from contacts who have not given consent are deleted after 12 months. Account data is kept for as long as the account exists. You can delete your account from “My account → Settings”.

Processors and transfers

We use providers for hosting and database (our own server in the EU), WhatsApp sending (Whapi.Cloud), email (Amazon SES), payments (Stripe), maps (OpenStreetMap/OpenFreeMap) and artificial intelligence (Anthropic) to classify messages, read posters and translate. Where data is transferred outside the EEA, this relies on standard contractual clauses.

Your rights

You can access, rectify, erase, object to, restrict and port your data by writing to ola@axendaviva.com. You can also lodge a complaint with the Spanish Data Protection Agency (aepd.es).